Abram Ali

Paytm customer care number: Paytm, One of the best online marketplaces where people can do Recharges/ Pay Online Bill/ DTH recharges/ Electricity bill payments online. With daily 7 Million transactions per day, there are chances where you may face transactions failure/ Declined cases Or any other issues related with the order like non delivery etc. In most of the cases, 95% (Which I experienced personally) the refund of the Payment will get process within 2-3 working days in the same mode of payment if the transactions get failed during online payments.

Till date, we only had a alone option to Contact Paytm customer care through their customer care email id only. But recently they have introduced their first call center number to contact with them.

Paytm customer care toll-free number

So, In this post, we are going to update you about few things/ Ways to contact with their complaint executive over the call. So, That your complaints get resolved as soon as possible.

Why you should contact via Number:

Although you can contact Paytm customer experience experts via Email also but in that method, You need to wait for 24 to 48 working hours to get the reply from them. And it’s hard to expect that much especially when you have got to contact them immediately in difficult customer scenarios.

With tele conversation, you can contact their representative on the call directly and convey your problem/ Issues. Also, you would be able to make them understand regarding your problem in the same way in which you want them to understand that. It will also reduce the chances of confusions and save your time.

Paytm customer care number:

Here is the details of Paytm call center number.

 9643979797 

Things to remember before calling:

You can reach Paytm customer care representative any time 24*7 on the given contact number. The helpline is available in Both Hindi and English (Not yet available in regional languages). In case if you are calling to register a complaint than call them with your order number against which you are going to register a complaint. They might ask your personal details as registered with them to check your authenticity.

In the case of complaints, their representative will call you in working hours between 10 am to 8 pm if Needed.

Alternate options to reach Paytm/ Email id:

In case you are unable to connect with Paytm representatives over the call you can contact them via Email also. But don’t expect a quick response from them. You will be contacted within the given SLA (Service level Agreement) of 24 to 48 working hours.

So, Here is the alternate option to contact Paytm

Do, Mention your Order id in the subject section.

Final Words: – It’s almost impossible to fulfill all the expectation of the customers where Millions of transactions are taking place on a daily basis. It’s not a complaint that is going to heart to the customers, but it’s the response, The way the company is going to take care of the Complaints which hearts. And Big brands do know this, and they always try to resolve the issue of the customers as soon as possible for the customers within the SLA. Paytm is also good in handling customers grievance to resolve that.